SMART Recovery Family & Friends Handbook by

Language: eng
Format: mobi
Publisher: SMART Recovery
Published: 2015-03-16T16:00:00+00:00

Listen in Order to Disarm

Although we hear their words, quite often we aren’t really listening to our LO. Instead we are busy with reacting, judging, providing solutions, and disagreeing.

Effective listening requires two things. First, we must gain a clear understanding of our LO’s point of view. Second, we must convey that understanding back to our LO.

Listening with genuine concern and respect, using open-ended questions and reflective listening, is the key to opening the way for our LO to care about our opinion, so that we can find ways to partner together to solve problems.

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